ENROLMENT INFORMATION

Course Enrolment

Prior to enrolling in any Synergy Central course, it is recommended that the learner view all terms and conditions, information packs, and other information in the student guide and information packs, or by accessing the same information on our website.

It is also recommended that prior to enrolling in any course that learners ask any questions of Synergy Central where they require clarification or further information, and request any information they feel is needed prior to making any commitment.

Synergy Central only wants fully informed learners who understand exactly what they are enrolling in and what is required of them during the process.

Important – Look at the requirements for LLN and USI

Enrolment & Commencement

Synergy Central’s delivery and assessment materials are either online or provided electronically in Word or PDF format immediately after enrolling. Commencement in Synergy Central courses is considered to have taken place as soon as a learner has downloaded, been emailed, or has otherwise been supplied with their learning and assessment materials.

Online Enrolment Process

From February 2014 the preferred method of enrolment is online where the learner will need to roll and provide relevant information including a declaration that they have read and agree to the terms and conditions of the RTO including the participant code of conduct, the RTO refund policy, and a commitment to engage in the learning and assessment activities.

Instructions for online enrolment will be provided to the learner when they have confirmed that they wish to enrol.

Manual Enrolment Process

Synergy Central retains a manual enrolment process for circumstances where it is necessary to manually enrol learners (ie: no online access). For manual enrolment, learners will need to complete an enrolment form and return it to Synergy Central. This needs to be arranged in advance by calling 0423 234 388.

Course Duration & Time frames

Most courses need to be completed within 12 months from enrolment and commencement.

You can complete the course more quickly than this depending on your experience, aptitude, time availability, and access to resources and/or other assistance.

There is no problem for those that need the full 12 months.

If you do not complete within 12 months, then you can apply for a three-month extension at a fee of $150 (subject to any guidelines and restrictions from the NVR regulator).

Your online trainer/assessor cannot help you or do anything about this or waver this fee etc, and applications for an extension should be directed to info@synergycentral.com.au

The onus is really on you, to manage your own study schedule etc to have it completed within 12 months or less, and to utilise the support available through the system.

Trainers/assessors cannot help you, if you don’t contact or message them using the message function within the system!

SUGGESTED TIMEFRAMES

Here is an approximate breakdown of hours per week, regarding a study schedule, which you may like to use as a guide for an average course:

9 hrs per week = will take approx 1 year to complete a course;
18 hrs per week = approx 6 months;
27 hrs per week = approx 3 months;

We suggest that you complete one unit at a time i.e. read all of the unit content, answer all the questions for that unit, then submit for marking etc.

Once you have submitted for marking, again please message me to let your assessor know, and then commence the next unit.

To recap please submit completed units one at a time, as opposed to completing all your units and then submitting them all at once.

Course Extensions

Extensions on top of the 12 month time frame can be granted subject to the following:

• That such an extension is within the acceptable time frames for the delivery of the course including teach out as determined by the national regulator, ASQA

• Such extensions would be for three months, and would see an additional moderate fee (for details refer to current fees and charges on this website)

Course Outcomes

The federal government has correctly identified the need for real outcomes in nationally recognised training. As a potential Synergy learner, you will be asked to identify what outcomes you are seeking from the training in order to allow Synergy to determine if it can support you with as outcomes and meet its obligations as an NVR RTO.

The purpose of this is to ensure that learners are not coerced into training that is not beneficial to them and that targeted real training occurs for the benefit of the learner and their industry, or other relevant needs.

Examples of outcomes that might be identified and agreed to by the learner and the RTO may include:

• For entry into a specific job or industry
• to become more competitive in industry or in seeking employment
• for the benefit of an existing job or to seek advancement
• for personal interest
• other relevant reasons